quote:Originally posted by Verbatim:
My neighbor has Dish Network and also has high-speed internet through Dish Network. When it was installed, there was a tiny auxiliary dish installed for the internet. He reports that it works fantastically, and of course, he is highly pleased with all of the choices in television viewing that Dish Network offers.
As an aside, I have ComCast. A few months ago,
my cable-modem went bad, which I rent from Comcast. I called their customer service number, and was connected to a representative who could barely speak English, and one that I could not understand anything he said. In frustration, I terminated the call. I asked him where he was located, and replied that he was in India. I am incensed that Comcast, having a monopoly in most towns, chooses to outsource their technical support operations.
Later, I called again, and was connected to somebody in Nashville. She gave me a service date for 5 days later. When I asked if I could take the modem to the local office and exchange it for one that worked, she told me that a service tech from Comcast would have to make the visit to my home.
Maybe I am the only person who has had only negative experiences with Comcast, but I definitely would not recommend it to anyone who has other options. In the past several months, the deletions of channels and substitutions has been totally ridiculous. Removal of such channels as C-Span and Weather has done it for me.
Talk to Barbara Jackson in Huntsville, she is the only one I have EVER been able to 'deal' with, plus she is very nice and extremely helpful.