quote:Originally posted by Gail-:
If you live in Florence...and you have a dog or a locked gate where the meter reader cannot get in read the meter, you can request an "Extended Dial Meter". That extends and turns the meter to an angle so the reader can read it over the fence. Of course, that would only work if the meter is at the corner of the house. Generally, if they cannot read the meter, the first month they will estimate the reading...if the customer continues to not make the meter accessible, each month the estimate will be highter, until the customer calls to complain and work something out. The readers have thousands of meters to read within the month, and they can't take lots of time at each house trying to read something that is not accessible.
They offer them but charge you a fee for it. I refused to pay that so they told me I could call it in every month. No problems after that.