I don't eat fast food often. When I do, I normally go to relatively healthy places like subway, chick fil-a, etc. I normally visit chick fil-a in regency square mall.
The quality of service in this place has REALLY gone down hill. I went two week. The lady in front of me wanted some type of wrap, a coke zero, and some parfait. Well, the girl at the register informed her they didnt have the wraps, the coke zero, or the parfait. Then she actually insisted that the lady go to the chick fil-a across the street if she wanted all of that. Well, the lady did.
Then it was my turn. I got my usual grilled chicken and fruit cup. Well, the fountain drink machine has diet caffeine free coke, coke zero and diet drpepper. Since I heard her say they were out of coke zero, I asked for a diet drpepper. Surprise, they were out of that too! I gritted my teeth and said "fine give me caffeine free diet coke." The girl said "im sorry sir, that is out too!"... I said "you mean to tell me you don't have any diet drinks at all?".. the girl replied "no sir the co2 is messed up. but the chick fil-a across the parking lot has them." I finally just said "fine forget it" and went on to the other one.
Fast forward 2 weeks to today. I went in to get my usual. I wanted a coke zero with my meal..HAHA! SHOCK!..they were out of coke zero...didn't have diet drpepper either. They did have diet caffeine free coke. To top it off, my fruit cup had a hair in it.
I don't see myself ever going back to the regency square mall chick fil-a.