quote:Originally posted by littlemeanmama:
A fat person forgives your stupidity.
I'm sorry you have a problem with my sincere apology.
I'm sorry you have a problem with my sincere apology.
I'm sorry you have a problem with my sincere apology.
I'm offended.
LULZ!
I'm sure all the librarians have to suffer much from some patrons. One-third of the computers don't work, the wait time is abysmal, and...it's all the staff's fault.
In all seriousness, there are special funds for special projects. I usually give memorials to the library and frequent the Friend's Bookstore. Every donation helps, and these gifts can be earmarked for computer projects.
In all seriousness, there are special funds for special projects. I usually give memorials to the library and frequent the Friend's Bookstore. Every donation helps, and these gifts can be earmarked for computer projects.
quote:Originally posted by Thunderhead Hawkins:quote:Originally posted by skyryder:quote:
I think that idea has been tossed around from time to time.
well, maybe it's time to stop "tossing" and put a plan into action that will better serve everyone.
The money just hasn't been there for something like that.
Money? For what? An idea. Maybe a simple sign at the desk that says "Sorry, we do not provide headphones" or "headphones may be purchased here for $XX?" Money doesn't solve everything.
quote:Originally posted by jmbo35660:
Look, I would like to apologize for calling the fat man, fat. Maybe, I could have used another term, I don't know. I know by some of your posts that I ruffled some feathers of fat people. I'm sorry for ruffling fat people's feathers, too.
quote:Originally posted by littlemeanmama:
A fat person forgives your stupidity.
quote:Originally posted by jmbo35660:
I'm sorry you have a problem with my sincere apology.
And that was supposed to be a sincere apology?
quote:Originally posted by skyryder:
seems there could be a way to issue headphones and get them back. Bowling alleys take your shoes for theirs...., maybe the library could keep your card or have you get one for the use. When you're finished, you turn the headphones in and get your card back.
Sharing headphones seems unsanitary.
quote:Originally posted by skyryder:quote:Originally posted by Thunderhead Hawkins:quote:Originally posted by skyryder:quote:
I think that idea has been tossed around from time to time.
well, maybe it's time to stop "tossing" and put a plan into action that will better serve everyone.
The money just hasn't been there for something like that.
Money? For what? An idea. Maybe a simple sign at the desk that says "Sorry, we do not provide headphones" or "headphones may be purchased here for $XX?" Money doesn't solve everything.
Buying headphones to sell costs money. They don't sell on consigment.
Why does one need headphones? Does the mute not work?
quote:Originally posted by skyryder:quote:Originally posted by Thunderhead Hawkins:quote:Originally posted by skyryder:quote:
I think that idea has been tossed around from time to time.
well, maybe it's time to stop "tossing" and put a plan into action that will better serve everyone.
The money just hasn't been there for something like that.
Money? For what? An idea. Maybe a simple sign at the desk that says "Sorry, we do not provide headphones" or "headphones may be purchased here for $XX?" Money doesn't solve everything.
It's not that big of an everyday issue. Besides, people don't pay any attention to signs. The computer problems will be eased late next week I do believe. The library will be closed next Thurs/Fri.
THAT`S IT!Whichever candidate in the Florence mayoral election promises to provide free headphones to the masses thats who I`m voting for!....Wait a minute I live in Muscle Shoals.I don`t have a dog in this race.Nevermind...
quote:
Buying headphones to sell costs money. They don't sell on consigment.
Why does one need headphones? Does the mute not work?
I'm guessing so no one will have to hear what the person may be listening to...?
A lot of ppl take online classes that have an audio.
Can I use this thread to complain about an annoying patron? Yesterday a man approached the desk and asked to use our phone. I assumed that this dignified-looking man was not foolish enough to want to use the phone to make idle chit chat and had an important phone call to make, so I let him use it. He proceeded to make a phone call during which he spoke very loudly, just saying hey, how you doing, etc. He hung up and starting dialing another number. I told him that the phone was for library business and emergency use only and asked him if he had an emergency, needed to call for a ride, to ask someone to pick his grandchild up from school, etc. He responded that he was an adult and did not have to explain his telephone usage to me. I told him that if the phone call was not an emergency that he needed to use the payphone in the lobby. He responded that he was a taxpayer and that if I was not going to let him use the library phone, I should give him 50 cents for the payphone. I attempted to explain to him that if we let everyone who wanted to use the phone for social calls do so, no patrons would be able to call the library to request books, find out our hours, etc. He told me that he wanted a copy of the library rule that said this, because his civil liberties were being violated. I made a copy of the sign with the rule that was sitting right beside the phone, signed my name to it, and told him to have a nice day. I'm not sure if he'll be contacting the ACLU about this injustice, or maybe just the library director.
Good Job! Proud of you! Some folks ARE PLAIN RUDE! Having been in customer service for 30 years I have some stories to tell you!
TheSwindleMaster
TheSwindleMaster
You handled that alot nicer than i could have ML...... lately i have no patience for stupidity.
Librarians do not make rules for the sake of making them. They are not arbitrary, rather the result of consultation with similar institutions and figuring out the best practices for the particular institution's needs.\
For example, having sign language literate staff is a perfect acceptable best practice in NYC or Houston or even Nashville, not necessarily in Florence.
Staff if not librarians in Spanish is a best practice nearly everywhere in the country. Maybe not Vermont or Alaska, but the other ones, yeah.
The same goes for Polish in Chicago and Milwaukee and Somali in Seattle and Minneapolis and Hmong for good measure there in M-St. Paul area. Vietnamese for the western Gulf Coast.
A common misconception is that librarians are "public servants" like a policeman or a fireman. They are not. They are skilled professionals who work for a board directly. Now the board gets funded by various public and private funds, but the librarian is not a traditional "public servant" while they are providing a professional service to the public. The proper analogy is to school teachers, rather than a person who saves lives or is a personal gofer due to a person paying taxes. Does the mayor allow you to use his phone or sleep in his office, I doubt it.
The rules are pretty simple: act like you would not at home. That is, realize that others are there for every reason under the sun from killing time to researching a book to doing homework or writing a research paper, not just to find the latest Anne Coulter rant and discuss evil Democrats to the person in the stacks aloud, very loudly, next to you.
Would you let a cell phone ring if you were in class? Well, there may well be a class going on or someone studying for a major exam that might change their lives.
In short, the librarian is not a public servant, rather a professional who provides a public service -- big difference.
p.s. Keep your John Henrys inside, I will be watching and I will get loud and I do not like to have to break out the disinfectant!
For example, having sign language literate staff is a perfect acceptable best practice in NYC or Houston or even Nashville, not necessarily in Florence.
Staff if not librarians in Spanish is a best practice nearly everywhere in the country. Maybe not Vermont or Alaska, but the other ones, yeah.
The same goes for Polish in Chicago and Milwaukee and Somali in Seattle and Minneapolis and Hmong for good measure there in M-St. Paul area. Vietnamese for the western Gulf Coast.
A common misconception is that librarians are "public servants" like a policeman or a fireman. They are not. They are skilled professionals who work for a board directly. Now the board gets funded by various public and private funds, but the librarian is not a traditional "public servant" while they are providing a professional service to the public. The proper analogy is to school teachers, rather than a person who saves lives or is a personal gofer due to a person paying taxes. Does the mayor allow you to use his phone or sleep in his office, I doubt it.
The rules are pretty simple: act like you would not at home. That is, realize that others are there for every reason under the sun from killing time to researching a book to doing homework or writing a research paper, not just to find the latest Anne Coulter rant and discuss evil Democrats to the person in the stacks aloud, very loudly, next to you.
Would you let a cell phone ring if you were in class? Well, there may well be a class going on or someone studying for a major exam that might change their lives.
In short, the librarian is not a public servant, rather a professional who provides a public service -- big difference.
p.s. Keep your John Henrys inside, I will be watching and I will get loud and I do not like to have to break out the disinfectant!
quote:Originally posted by meanasasnake:quote:Originally posted by jmbo35660:
I didn't have two dollars.
In that case I would advise against making remarks about anyone who "probably lives at home with his mother in her basement".
Funny!